Strategy, Resources, Ideas and Links
By Kevin Mangan on September 11, 2009
How do you get the corporate values off the reception wall and into the thoughts and actions of everyone in the organisation? And how might living the corporate values provide competitive advantage?
Our Five-Minute Memo looks at the issues and provides some hints and tips on how best to communicate and engage. Download the PDF here.
By Kevin Mangan on July 19, 2009
Too often, communication from the centre fails to recognise the needs of the varying types of internal audiences especially within a remote or widely dispersed workforce: the field engineer or sales executive who may work mainly on their own and rarely return to a corporate location. The result, quite simply, is that employees go their own way and it's bad for the brand.
How then do we best communicate with the dispersed workforce? Our Five-Minute Memo looks at the issue and some positive approaches. Download the PDF here.
By Kevin Mangan on November 3, 2008
Redundancy is now a common occurrence in all types of organisations. If, as an internal communications manager, you haven’t been one of the casualties of clearance, you will most certainly have a role in helping to restore the morale of those who remain after HR has served the notices.
By Alison Hurley on October 12, 2008
Tired of having your ideas ignored, compromised, talked down? Here is a way to make sure that your messages capture hearts and minds. In five steps we show you how to win when putting your case.
By Frank Hanlon on September 4, 2008
There seems little that can stop the interminable rise of internal email. Reading email can now be logged as a significant time user but how much of it is really needed? What does it tell us about the organisation and what can you do to reduce it.
By Kevin Mangan on July 12, 2008
Not only do we live in an increasingly multicultural society, many employees take up overseas assignments and postings, finding themselves in different cultures and work environments. How can you be sure that your internal communications match the needs of a diverse and inclusive culture?
By Frank Hanlon on July 2, 2007
Increasingly in Europe, knowledge workers are in demand. With the shedding of manufacturing jobs to the Far East and other fast developing markets, we look to knowledge skills to help us survive in the world economy. So how does internal communications fit in?
