Internal Communications Consultancy

 

Effective communication can sometimes be elusive. Just telling people is never enough. Good communication is critical to successfully managing change, aligning people with business outcomes and gaining their willing co-operation.

Improving internal communication channels, thinking differently about how knowledge is shared and aligning people's best efforts with corporate direction can significantly boost employee satisfaction and motivation. Introducing effective listening, without having to wait for the annual survey, helps to identify problems before they escalate and reduces the impact of the grapevine. Good communication values the company's greatest assets.

If you're a busy internal communications manager or HR advisor, use our consultancy partner, Saffron House to help you develop a communication strategy to excite, engage and align your employee communities. 

Our Solutions Focused Approach

Unlike the traditional consultancy model, we use a co-working approach, Solutions Focus, to major on the unique strengths of your organisation and identify relevant ideas and good practice. This is different to obsessing on what’s wrong. It engages people, giving them the confidence to make successful change. Whatever you may think, your needs are unique. Your organisation has its own particular way of doing things and a collective memory which influences what people believe they can achieve today. And that’s our starting point. In everything we do, we look first at your strengths to discover the things that work well. This becomes our platform for action to improve. Your people are focused on the positive, energised by being able to use their strengths and make swift sustainable progress.

Internal Communications Strategy

What do you need?  A communication strategy for a single business function or for the whole organisation? Or perhaps it’s a project that deserves great communication support? We can help you develop the strategy, formulate the action plan and help identify some of the obstacles which may be waiting just around the corner.

“Your support and timeliness is much appreciated. You also proved the value of having a long term partnership – you picked up information and provided support that would not otherwise have been possible.”

Myra Clarke - Human Resources, Xerox

Implementing Communications

Our consultancy is supported by project teams of expert professionals who work together to design, develop, write and create a range of employee communications: new microsites and functions for your intranet, employee newsletters and magazines - online and offline. We can provide campaigns which fully integrate your communication channels and create learning support materials which explain and help deploy corporate direction.

Communications Audit & Feedback

Good communication begins with listening. We provide a range of approaches to understanding the current state of communication in your organisation and offer measured and qualitative feedback. We use a variety of approaches online, offline and through small groups. We then work with you to interpret the results and suggest remedial or improvement actions.