Best choices for Internal communicators
By David S Cohen on October 13, 2009
David Cohen sets out the case for corporate values in the real business world, reconciling shareholder demands with employee needs and customer expectations. He argues that 'what an organisation stands for on the inside is equally important as the vision it tries to make real to the world outside.'
By Eds; Lewis, Passmore and Cantore on October 27, 2008
Appreciative Inquiry (AI) is now a widely recognised process for engaging people in organisational development and the management of change. Based around conversational practice, it is a particular way of asking questions, fostering relationships and increasing and organisation's capacity for collaboration and change. It focuses on building organisations around what works rather than trying to fix what doesn't, and acknowledges the contribution of individuals in order to increase trust and organisational alignment and effectiveness.
By John Smythe on September 23, 2008
John Smythe asks what the concept of engagement means for employer and employee; tests whether and how it is different from internal communication and provides a practical framework for those who want to engage colleagues but need advice based on applied experience. The book includes a tapestry of reports from organizations who are engaging their employees to drive performance and change. Click Book Cover to purchase.
By Bill Quirke on September 16, 2008
The why, the what and the how of internal communication - why business needs better communication to achieve its objectives, what internal communication needs to deliver to add value, and how organizations need to manage their communication for best results. Bill Quirke, one of the leading authorities, examines how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, innovation and to manage change more effectively.
By Peter Garber on September 1, 2008
Getting employees engaged is not easy to do. Nor is it something you should undertake unless you're in it for the long haul. This ring-bound collection of skill-building activities will help you understand what employee engagement really means, how it can help your organization and how to create and maintain an engaged workforce. Each activity includes the purpose, description, time guidelines, resources, presentation instructions, debriefing guidelines and a handout.
By Andy Bounds on July 9, 2008
Andy Bound asks the questions: how effective is the communication you experience every day? How often have you been bored during a presentation? Failed to win a piece of business that, deep down, you know you should have won? Had a tedious, pointless networking conversation? Too much information and not enough relevance is a problem that pervades almost all business communication. The "Jelly Effect" teaches simple, memorable and costless ways to win more attention and more business.
“Communication theory and practice has moved on. Refreshing the organisation with annual change initiatives is predictable, ineffective and a huge waste of time and money. Today's communication needs to be about creating opportunities for listening, involvement and return on investment.”
Kevin Mangan - Saffron House
